administration

Appointments can be made by contacting the rooms on 03 9468 0396

Appointments

New consultations take approximately 30 minutes and we request you to attend  10 minutes early, to fill in your registration forms prior to seeing the doctor

If cancelling or rescheduling, we would appreciate 24 hours notice. Cancellations with less than 24 hours notice and failure to attend a scheduled appointment may result in an administration fee of $55. We text you the day or two before to remind you of your appointment. Please call us as soon as possible if you cannot make it, so we may offer this time to another patient.

All new appointments require a referral. Please hand this referral and any current test results to the administration staff on arrival at your appointment,  even if already submitted at the time of booking.

At times, there may be delays in consultation times due to the unpredictability of obstetric practice and we will endeavour to notify you, if possible, to avoid prolonged waiting times.

Staff will keep patient confidentiality at all times.  We may request information from your previous Specialists, and if so will ask you to sign a permission slip for this to happen.

Billing

We request that payment is made on the day of consultation.

We accept cash, EFTPOS, credit card and cheque payments

We submit your Medicare claim online and request that you register with Medicare Online. This allows for automatic payment of your Medicare rebate into your nominated account. To do so, we need your current Medicare card details.

This is a private billing practice and the doctors do not bulk bill or have Pensioner discounts

Obstetric patients and gynaecology patients attending for an inpatient procedure will be provided with individualised estimates. The delivery of the baby fee will be sent straight to the Health insurer but all Private Obstetricians have an out of pocket Private fee. Please ask us about this and we can give you a detailed estimate based on your health insurance.

Please check you insurance to ensure that you are covered for any inpatient and obstetric care. Self-funded and overseas insured patients are welcome

An overview of obstetric and gynaecological fees can be provided upon request